FAQ
Frequently Asked Questions
Our platform connects clients with complementary therapists who specialise in various areas such as meditation and mindfulness, pain coaching, nutrition coaching, health coaching, and yoga therapy. We use a matching system based on questionnaires completed by both clients and therapists to ensure the best match.
Both clients and therapists complete detailed questionnaires. Our system analyses the responses and matches clients with therapists who are best suited to meet their specific needs and preferences.
For the time being, the platform offers meditation and mindfulness, pain coaching, nutrition coaching, health coaching, and yoga therapy.
Simply complete the client questionnaire and register on our platform and. Once done, our system will match you with the most suitable complementary therapists for your needs.
Register on our platform and complete the therapist questionnaire. Our system will then match you with clients based on your expertise and their needs.
Client-Specific FAQs
During the registration process, you’ll fill out a detailed questionnaire that helps identify your needs and preferences. Based on your responses, we will match you with suitable therapists.
While our system provides the best matches based on your questionnaire, you will have the opportunity to view profiles and select the therapist you feel most comfortable with.
Registration is free for everyone. However, each complementary therapist sets their own fees, and you will need to pay for the sessions directly through our platform.
Once matched with a complementary therapist, you can view their availability and schedule and attend sessions directly through our platform.
If you feel that your matched complementary therapist is not the right fit, you can request a rematch with a different therapist.
Yes, all sessions and communications between clients and therapists are confidential and adhere to privacy regulations. The sessions will be recorded or accessed by anyone else.
Therapist-Specific FAQs
Register on our platform and complete the therapist questionnaire. Once approved, you will be matched with clients based on your expertise and their needs.
You need to have relevant qualifications and certifications in your area of expertise, such as meditation, mindfulness, pain coaching, nutrition coaching, health coaching, or yoga therapy. Our team will verify your credentials during the registration process.
You can set your own fees for your services. Our platform allows you to specify your rates, which will be visible to potential clients.
Payments are processed securely through our platform. Clients will pay for their sessions online, and you will receive payments directly to your specified account.
Yes, you can set and manage your availability through our scheduling system, making it easy for clients to book sessions with you.
We offer technical support for using the platform and resources to help you manage your practice effectively. Additionally, we provide marketing support to help you reach more clients.
Technical Support FAQs
If you experience any technical issues, please contact our support team through the “Contact Us” page. We are here to help you resolve any problems as quickly as possible.
We take data security seriously. Our platform uses encryption and other security measures to ensure that your personal information is safe and secure.
Yes, our platform is mobile-friendly, and you can access all features from your smartphone or tablet.
